Watch Your Tone!: Voice Inflection Tips

Posted by Chris Amber

Nov 27, 2012 10:35:00 AM


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Topics: Sales Lessons, Customers, Customer Success

Does Your Website Really Matter?

Posted by Spencer Powell

Oct 16, 2012 6:30:00 AM

Website-Design, Website-Optimization, Websites-Matter, Customer-SuccessYou may have noticed that we talk a lot about websites. We talk about how important it is to have good content. We talk about making sure your website is optimized for your audience. We talk about things you can do to ensure that your website generates leads. We talk about analyzing your website so that you know what pages people visit and how long they stay on particular pages. We’ve even talked about how, in today’s market, most purchase decisions start with an online search for information—whether or not the actual purchase happens online or offline. 

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Topics: Customer Success, Websites Matter, Website Optimization, Website Design

Helping Customers Succeed: A Key to Direct Marketing Success

Posted by Spencer Powell

Nov 3, 2011 6:49:00 AM

direct marketing success helping customers succeedAre your customers more concerned about your success or their own success? Even if you flunked out of business school (or never went in the first place), you know the answer to that question.

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Topics: Direct Marketing Success, Customer Success

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