Guest Post: Is There More To Good Customer Service Than a Happy Face?

Posted by Mike Smith

Mar 29, 2013 2:26:00 PM

Guest Post Is There More To Good Customer Service Than a Happy FaceWhen we think about marketing our companies, customer service is something that sometimes gets left out of the equation. That’s a mistake, because customers are what keep us in business. Everything we do should focus on meeting customer needs. And even if our initial contact with customers (or potential customers) is online, we should make that online experience as positive as possible. But what makes that happen? Is there more to good customer service than simply a happy smiling face?

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Topics: customer service, online customers


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